Inspectors in North Wales and South Wales

HEO CIW Inspectors for South Wales

HEO CIW Inspectors for North Wales

Pay Band: Higher Executive Officer (HEO)

Group:  Corporate Services and Inspectorates Group (CSI)

Division: Care Inspectorate Wales

Branch: Adult and Children's Services Inspection Team

Allowances (if applicable) CIW RRA

Location:  The default position when defining the location of a role should be location neutral (i.e. advertised as Pan Wales). However, if the situation requires, a case can be made to specify a location for a post. This should be determined at Head of Division level, following discussion with the HR Business Partner. Merthyr / Carmarthen

Pattern of Working:  

If you choose Full Time only, you must have approval from the Equality and Diversity in the Workplace Team and attach their approval here. Full Time (applications are welcome from people who work part time, as part of a job share or who work full time)

Purpose of Post:

Care Inspectorate Wales (CIW) is the independent regulator of social care and childcare. CIW registers, inspects, and takes action to improve the quality and safety of services for the well-being of the people of Wales. Inspection and enforcement are key functions in the delivery of safe, high quality regulated services to the citizens of Wales.  

The primary task of an Inspector is to ensure that regulated care services provide good quality, safe care and to encourage and drive improvement. Inspectors can use their knowledge and skills to safeguard and protect the wellbeing of people using regulated services and to gather information about outcomes for people. This can be used by CIW in its evaluation of local councils and for informing policy development. 

Inspectors will be responsible to a Team Manager. They will have a critical function to perform to ensure the effective and timely delivery of CIW’s core responsibilities across the full spectrum of Regulated Care Services. 

Key Tasks:

• Maintaining oversight and management of a caseload of regulated services, ensuring the required inspections take place, monitoring levels of risk, assessing incoming concerns, and ensuring all records are kept up to date. 

• Carrying out inspections in line with an agreed programme (including joint inspections with Estyn in childcare and play), observing and reporting on the well-being of people using the service, identifying, and monitoring areas of non-compliance, raising and responding to safeguarding concerns. 

• Taking responsibility for following and progressing actions in relation to services of concern and liaising with other key stakeholders including commissioners, other regulatory bodies and safeguarding leads.

• Preparing and undertaking enforcement activity including drafting statutory notices.

• Collating, providing evidence to and attending Care Standard Tribunal hearings.  

• Working with managers to contribute to the setting and achieving of organisational performance objectives, including both quantitative and qualitative measures.

• Ensuring effective communication across the team to ensure that good practice is shared, and areas of concern reported.

• Contributing to the development and improvement of practice to ensure robust, consistent regulatory standards where issues of diversity and equality are fully addressed and integrated.

• Keep up to date with changes in legislation, guidance, and policies, procedures and best practice development.

• Ensuring the development of, and ongoing effective engagement with other stakeholders including people who use services and carers. 

• Preparing correspondence in relation to specific issues raised about services.

• Maintaining accurate records management including the use of CRM database (CaSSI).

• Take responsibility for own performance management and own professional development and seek appropriate development opportunities in accordance with the Welsh Government/CIW performance and development / management support process and in discussion with the team manager.

For the South Wales Inspector Role

*Please apply for this role using the South Wales advert

This role is based in South Wales Care Inspectorate Wales (CIW) offices of Merthyr or Carmarthen.   

A reserve list will be held, and candidates will be appointed in merit order. If you applied and are offered a role and decline, you will be removed from the reserve list. The reserve lists will be kept for up to 12 months.

The Team is:

Adult and Children's Services Inspection Team – Candidates are likely to come from a social work or nursing background. 

For the North Wales Inspector Role

*Please apply for this role using the North Wales advert

3 roles are based in North Wales Care Inspectorate Wales (CIW) office of Llandudno Junction. 

A reserve list will be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months

The Team is:

Adult and Children's Services Inspection Team – Candidates are likely to come from a social work or nursing background. Pleases state in your application which service type you are applying for, either Adults OR Children’s. There will be one order of Merit for Children’s services and one for Adults’ services.

Assessment Stages:

There will be a 2-stage assessment process.

Stage 1 – Application

Stage 2 – Interview/Presentation (based on a scenario)

Stage 1: Application form only the 3 Technical criteria will be tested at this stage.

In the event of a large number of applications, an initial sift will be conducted against the lead assessment criterion: TECHNICAL 1 - What relevant qualification do you hold and what experience do you have of working in the social care, health or adult or children's social care Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. 

Stage 2: Applicants that pass stage 1 will be invited to attend an interview and conduct a presentation. All the behaviours, and technical skills will be tested at interview stage.

For the presentation topic you will be emailed a scenario 5 working days prior to your interview. The scenario will be based on a situation you can expect to find yourself in whilst out on Inspection. The presentation will be assessing candidates’ reaction in line with CIW values and the behaviour ‘Communicating and Influencing’.

The presentation will be no more than 5 mins and will be timed. Visual slides will not be accepted; this will be a verbal presentation only although candidates can read from prompt cards. Once the panel have introduced themselves and the Chair explains the format of the day the candidate will be asked to start with the 5-minute presentation.

A starting salary of up to point 3 (£40,341) may be considered for candidates who demonstrate the essential skills, knowledge, and experience to an exceptional level at interview. Current salary is not a consideration. 

A Recruitment and Retention Allowance of up to £4,535 per annum will be payable (for part time it will be pro rata). The allowance is attached to the post of the Inspector and is in addition to the substantive salary.

An allowance of £1,000 per year is available if you use your own car and cover more than 2,000 statutory miles per year. A valid driving licence and motor insurance is required.

If after interview stage, there are two successful candidates with the same score the panel will review interview score for technical skills, then behaviour 1, then behaviour 2, then behaviour 3, then behaviour 4.

The highest scoring candidates after interview will be offered a role in merit order.

As an Inspector, you will work from a blend of locations, including some time working at home, some time at your agreed office location, and some time at the premises of the service you are inspecting. The agreed office location will be the designated place of work and any remote or home working arrangement does not constitute a change to your designated place of work or contractual terms and conditions. The successful candidate will be expected to pay for their commute to their normal place of work. Travel to other locations that are not your chosen normal place of work will be paid for by CIW.

A full valid UK driving licence is necessary as this role will involve making frequent visits to premises of the service you are inspecting and relying on public transport may be difficult. We will consider reasonable adjustments for applicants who are unable to drive due to a disability.

Occasional work is required outside of normal office hours to complete inspections.

Essential Qualifications and Experience:

• Social care or health with relevant experience in health or adult or children's social care.

Examples of Acceptable Qualifications are (but not limited to):

• Diploma/Degree in Social Work (or Social Care Wales equivalent)

• Nursing qualification

• Level 5 Diploma in Leadership for Health and Social Services 

Accepted: Any degree and significant experience in safeguarding or improving outcomes for children and adults in social care.

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Archwilwyr CIW ar gyfer De Cymru HEO CIW

Band Cyflog: Swyddog Gweithredol Uwch £35,787 i £43,759

Grŵp:  Grŵp Gwasanaethau Corfforaethol ac Arolygiaethau

Is-adran: Care Inspectorate Wales

Cangen: Arolygiaeth Gofal Cymru CIW

Allowances (if applicable) CIW RRA

Lleoliad:  

The default position when defining the location of a role should be location neutral (i.e. advertised as Pan Wales). However, if the situation requires, a case can be made to specify a location for a post. This should be determined at Head of Division level, following discussion with the HR Business Partner. Llandudno

Patrwm gwaith:

If you choose Full Time only, you must have approval from the Equality and Diversity in the Workplace Team and attach their approval here. Llawn amser (croesewir ceisiadau gan bobl sy’n gweithio rhan-amser, fel rhan o rannu swydd neu sy’n gweithio’n llawn amser)

Pwrpas y swydd:

Arolygiaeth Gofal Cymru (AGC) yw rheoleiddiwr annibynnol gofal cymdeithasol a gofal plant. Mae AGC yn cofrestru, yn arolygu ac yn gweithredu i wella ansawdd a diogelwch gwasanaethau er lles pobl Cymru. Mae arolygu a gorfodi yn swyddogaethau allweddol wrth sicrhau y darperir gwasanaethau rheoleiddiedig diogel o ansawdd uchel i ddinasyddion Cymru.

Prif dasg Arolygydd yw sicrhau bod gwasanaethau gofal rheoleiddiedig yn darparu gofal diogel o ansawdd uchel, ac annog ac ysgogi gwelliant. Gall Arolygwyr ddefnyddio eu gwybodaeth a'u sgiliau i ddiogelu ac amddiffyn llesiant pobl sy'n defnyddio gwasanaethau rheoleiddiedig a chasglu gwybodaeth am ganlyniadau i bobl. Gall AGC ddefnyddio hyn wrth werthuso cynghorau lleol ac i lywio'r gwaith o ddatblygu polisïau.

Bydd Arolygwyr yn atebol i Reolwr Tîm. Bydd ganddynt rôl bwysig i'w chwarae er mwyn sicrhau y caiff cyfrifoldebau craidd AGC eu cyflawni mewn modd effeithiol ac amserol ym mhob agwedd ar Wasanaethau Gofal Rheoleiddiedig.

Prif dasgau:

• Goruchwylio a rheoli llwyth achosion gwasanaethau rheoleiddiedig, gan sicrhau y caiff yr arolygiadau gofynnol eu cynnal, monitro lefelau risg, asesu pryderon a dderbynnir a sicrhau bod yr holl gofnodion yn gyfredol.

• Cynnal arolygiadau yn unol â rhaglen gytûn (gan gynnwys arolygiadau ar y cyd ag Estyn mewn lleoliadau gofal plant a chwarae), arsylwi ac adrodd ar lesiant pobl sy'n defnyddio'r gwasanaeth, nodi a monitro meysydd o ddiffyg cydymffurfio, a chodi pryderon sy'n ymwneud â diogelu ac ymateb iddynt.

• Bod yn gyfrifol am gymryd a datblygu camau gweithredu mewn perthynas â gwasanaethau sy'n peri pryder, a chydgysylltu â rhanddeiliaid allweddol eraill gan gynnwys comisiynwyr, cyrff rheoleiddio eraill ac arweinwyr diogelu.

• Paratoi a chwblhau gweithgarwch gorfodi gan gynnwys drafftio hysbysiadau statudol.

• Casglu a darparu tystiolaeth i wrandawiadau'r Tribiwnlys Safonau Gofal, a bod yn bresennol ynddynt.

• Cydweithio â rheolwyr i gyfrannu at y gwaith o osod a chyflawni amcanion perfformiad sefydliadol, gan gynnwys mesurau meintiol ac ansoddol.

• Sicrhau bod y tîm yn cyfathrebu'n effeithiol er mwyn sicrhau y rhennir arferion da ac y rhoddir gwybod am feysydd sy'n achosi pryder.

• Cyfrannu at y gwaith o ddatblygu a gwella ymarfer er mwyn cynnal safonau rheoliadol cadarn a chyson, lle yr ymdrinnir yn llawn â materion sy'n ymwneud ag amrywiaeth a chydraddoldeb ac y cânt eu hintegreiddio'n llawn.

• Bod yn ymwybodol o unrhyw newidiadau o ran deddfwriaeth, canllawiau, polisïau a gweithdrefnau a datblygu arferion gorau.

• Sicrhau y datblygir ffyrdd effeithiol o ymgysylltu'n barhaus â rhanddeiliaid eraill gan gynnwys pobl sy'n defnyddio gwasanaethau a gofalwyr.

• Paratoi gohebiaeth mewn perthynas â materion penodol a gaiff eu codi am wasanaethau.

• Sicrhau proses lle caiff cofnodion eu rheoli'n briodol, gan gynnwys defnyddio cronfa ddata CRM (CaSSI).

• Cymryd cyfrifoldeb dros reoli eich perfformiad a'ch datblygiad proffesiynol eich hun a manteisio ar gyfleoedd datblygu priodol yn unol â phroses cymorth rheoli / datblygu a pherfformiad Llywodraeth Cymru/AGC ac ar ôl trafod â rheolwr y tîm

Ar gyfer Swydd Archwilydd De Cymru

*Gwnewch gais am y swydd hon gan ddefnyddio hysbyseb De Cymru

Mae'r rôl hon wedi'i lleoli yn swyddfeydd Ymchwiliad Gofal Cymru (CIW) De Cymru yn Merthyr neu Gaerfyrddin.

Bydd rhestr wrth gefn yn cael ei chadw, a bydd ymgeiswyr yn cael eu penodi yn ôl trefn meritor. Os gwnaethoch ymgeisio ac fe gynigir swydd i chi ac ydych yn gwrthod, byddwch yn cael eich tynnu o'r rhestr wrth gefn. Bydd y rhestrau wrth gefn yn cael eu cadw am hyd at 12 mis.

Y Tîm yw:Tîm Archwilio Gwasanaethau Oedolion a Phlant – Mae'n debygol y daw'r ymgeiswyr o gefndir gwaith cymdeithasol neu nyrsio.

Ar gyfer Swydd Archwilydd Gogledd Cymru

*Gwnewch gais am y swydd hon gan ddefnyddio'r hysbyseb Gogledd Cymru

Mae'r rolau hyn wedi'u lleoli yn swyddfa Arolygiaeth Gofal Cymru (AGC) yng Nghyffordd Llandudno.

Bydd rhestr wrth gefn yn cael ei chadw, a bydd ymgeiswyr yn cael eu penodi yn nhrefn eu teilyngdod. Os gwnaethoch gais a'ch bod yn cael cynnig rôl ac yn gwrthod, byddwch yn cael eich tynnu oddi ar y rhestr wrth gefn. Caiff y rhestrau wrth gefn eu cadw am hyd at 12 mis.

Gwnewch yn siŵr eich bod yn cyfeirio at y math o wasanaeth rydych yn gwneud cais ar ei gyfer fel rhan o'ch cais (gallwch nodi'r ddau os oes gennych brofiad gofal cymdeithasol yn y ddau fath o wasanaeth).

Y Tîm yw:

Tîm Arolygu Gwasanaethau Oedolion a Phlant – Mae ymgeiswyr yn debygol o ddod o gefndir gwaith cymdeithasol neu nyrsio. Bydd un drefn deilyngdod i wasanaethau plant ac un arall i wasanaethau oedolion.

I gael rhagor o wybodaeth am Arolygiaeth Gofal Cymru, ewch i'n gwefan.

Camau Asesu:

Bydd proses asesu dau gam.

Cam 1 – Cais

Cam 2 – Cyfweliad/Cyflwyniad (yn seiliedig ar senario)

Cam 1: Ffurflen gais, dim ond y meini prawf Profiad a Thechnegol a gaiff eu profi yn ystod y cam hwn.

Os bydd nifer uchel o geisiadau yn dod i law, caiff cam sifftio ei gynnal ar sail y meini prawf ‘Technegol’ yn unig a chaiff yr ymgeiswyr â'r marciau uchaf eu gwahodd i gyfweliad.

Cam 2: Caiff ymgeiswyr sy'n pasio cam 1 eu gwahodd i gyfweliad a chyflwyniad. Caiff yr holl ymddygiadau, profiadau a sgiliau technegol eu profi yn ystod y cam cyfweld.

Byddwch yn cael neges e-bost yn cynnwys senario ar gyfer pwnc y cyflwyniad 5 diwrnod cyn eich cyfweliad. Bydd y senario yn seiliedig ar sefyllfa y gallwch ddisgwyl bod ynddi wrth arolygu. Bydd y cyflwyniad yn asesu ymateb ymgeiswyr yn unol â gwerthoedd AGC a'r ymddygiad ‘Cyfathrebu a Dylanwadu’.

Ni fydd y cyflwyniad yn hirach na 5 munud a bydd yn cael ei amseru. Ni dderbynnir sleidiau gweledol; cyflwyniad llafar yn unig fydd y cyflwyniad hwn, ond gall ymgeiswyr ddarllen o gardiau atgoffa. Ar ôl i'r panel gyflwyno eu hunain ac i'r Cadeirydd esbonio fformat y dydd, gofynnir i'r ymgeisydd ddechrau drwy roi'r cyflwyniad 5 munud.

Gellir ystyried cyflog cychwynnol hyd at bwynt 3 (£40,341) i ymgeiswyr sy'n dangos y sgiliau, y wybodaeth a'r profiad hanfodol i lefel eithriadol mewn cyfweliad. Nid ystyrir cyflog presennol.

Bydd Lwfans Recriwtio a Chadw o hyd at £4,535 y flwyddyn yn daladwy. (os ydych chi'n gweithio rhan-amser bydd hyn yn cael ei gyfrifo'n gymedrol)’ Atodir y lwfans i swydd yr Arolygydd ac mae'n ychwanegol at y cyflog parhaol.

Mae lwfans o £1,000 y flwyddyn ar gael os byddwch yn defnyddio eich car eich hun ac yn teithio dros 2,000 o filltiroedd statudol y flwyddyn. Bydd angen trwydded yrru ddilys ac yswiriant cerbyd modur arnoch.

Ar ôl y cam cyfweld, os bydd dau ymgeisydd llwyddiannus â'r un sgôr, bydd y panel yn adolygu sgoriau'r cyfweliad ar gyfer sgiliau technegol, yna ymddygiad 1, yna ymddygiad 2, yna ymddygiad 3, yna ymddygiad 4.

Bydd yr ymgeiswyr sydd â'r sgôr uchaf yn dilyn y cyfweliad yn cael cynnig rôl yn nhrefn eu teilyngdod.

Fel Arolygydd, byddwch yn gweithio o gyfuniad o leoliadau, gan gynnwys rhywfaint o amser yn gweithio gartref, rhywfaint o amser yn y lleoliad swyddfa y cytunwyd arno, a rhywfaint o amser ar safle'r gwasanaeth rydych yn ei arolygu. Y lleoliad swyddfa y cytunir arno fydd y man gwaith dynodedig ac nid yw unrhyw drefniant gweithio o bell neu gartref yn golygu newid i'ch man gwaith dynodedig na'ch telerau ac amodau cytundebol. Bydd disgwyl i'r ymgeisydd llwyddiannus dalu unrhyw gostau cymudo i'w fan gwaith arferol. Bydd AGC yn talu costau teithio i leoliadau eraill ar wahân i'ch man gwaith arferol dewisol.

Mae trwydded yrru ddilys lawn yn y DU yn hanfodol gan y bydd angen ymweld yn rheolaidd â safleoedd y gwasanaeth rydych yn ei arolygu fel rhan o'r rôl hon a gall dibynnu ar drafnidiaeth gyhoeddus fod yn anodd. Byddwn yn ystyried addasiadau rhesymol ar gyfer ymgeiswyr nad ydynt yn gallu gyrru o ganlyniad i anabledd.

Bydd angen gwneud rhywfaint o waith y tu allan i oriau swyddfa arferol er mwyn cwblhau arolygiadau.

Profiad a Chymwysterau Hanfodol:

• Gofal cymdeithasol neu iechyd gyda phrofiad perthnasol ym maes iechyd neu ofal cymdeithasol oedolion neu blant.

Mae enghreifftiau o Gymwysterau Derbyniol yn cynnwys y canlynol (ymhlith eraill):

• Diploma/Gradd mewn Gwaith Cymdeithasol (neu un o gymwysterau cyfatebol Gofal Cymdeithasol Cymru)

• Cymhwyster nyrsio

• Diploma Lefel 5 mewn Arwain Iechyd a Gwasanaethau Cymdeithasol

Derbyn: Unrhyw radd a phrofiad sylweddol ym maes diogelu neu wella canlyniadau i blant ac oedolion mewn gofal cymdeithasol.